We offer a 7-day money-back guarantee for all digital purchases made on any site that is a subdomain of civra.shop
1. Eligibility for Refunds
- Refunds are available within 7 days of purchase.
- The refund request must include proof of purchase and a valid reason for dissatisfaction.
- We may request additional details to process your refund.
2. Non-Refundable Cases
- Refunds will not be issued if the request is made after 7 days.
- If the digital product has been used, downloaded excessively, or shared with others.
- If the reason for the refund is a change of mind.
3. How to Request a Refund
- Send your request through the contact form
- Refunds will be processed within 5-10 business days.
If you have any questions, feel free to contact us at Help Center